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  • What is the best occasion for The Salty Sweet pretzels?
    Trick question! We love to celebrate everything from birthdays to weddings, from promotions to housewarmings, from T.G.I.F. to Bon Voyage. No occasion is too casual or too fancy for The Salty Sweet chocolate covered pretzels!
  • Are The Salty Sweet pretzels gluten free?
    No, our pretzels contain wheat. We aspire to offer gluten free pretzels in the future.
  • Do The Salty Sweet pretzels contain nuts or nut oils?
    Our pretzels do not contain nuts or nut oils but please be advised that components of our product are manufactured in a facility where nuts may be present.
  • Do The Salty Sweet Pretzels contain dairy?
    Yes, we use melting chocolate that contains Nonfat Dry Milk.
  • How will my pretzels be shipped?
    All packages are shipped via USPS.
  • Can I place a custom order?
    Yes! We can customize quantities, sprinkle colors, flavoring, and packaging. Prices vary depending on order quantity.
  • How far in advance should I place my custom order?
    There is a 3-week lead-time to the ship date for all custom orders. If you need your pretzels sooner please email us directly at hello@shopthesaltysweet.com and we will do our best to accommodate. Please note an expedited shipping fee may apply. Click here to get started!
  • How should I store my chocolate covered pretzels?
    Chocolate covered pretzels should always be kept in a cool, dry place. Once product is open you may refrigerate to extend shelf life.
  • What is the shelf life of my chocolate covered pretzels?
    Unopened The Salty Sweet chocolate covered pretzels will stay fresh up to one month. Once product is open you may refrigerate to extend the shelf life.
  • What are the ingredients in The Salty Sweet pretzels?
    Please click here for the full ingredients list for each flavor we offer.
  • Can I include a gift message with my order?
    Yes! We love gifts and we love handwritten notes. When you checkout you will be able to add your gift message. We will be sure to include the note with your package. We also won’t skimp on confetti inside the box :)
  • When can I expect my order to ship out?
    Pretzel sets will ship out about 1 week after the order is placed. For custom orders and orders larger than 50 pretzels please allow 2 weeks processing time.
  • What is your return policy?
    Unfortunately we do not accept returns. All sales are final. If there was a problem with your order please contact us at XX@gmail.com
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